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Marks & Spencer to axe head office roles
The high street giant is set to reduce its London staff by 525.

By Isabella Griffiths

4 September 2016

Marks & Spencer has announced today that it is embarking on a major reshuffle of its UK head office structure, with plans to cut 525 roles. The proposals come as chief executive Steve Rowe attempts to turn around the ailing high street retailer. 
 
M&S has entered into consultation with its employees following a review of the organisation and an analysis of its processes, which highlighted that M&S has become “too complex and inefficient”. 
 
The changes will also see 400 of the group’s IT & Logistics positions based in Central London affected, with the net reduction set to be achieved through a combination of fewer contractors, natural attrition and redundancies. If the proposals go ahead, significant cost savings are expected. However, the suggested cuts are said not to affect M&S store employees.  
 
“M&S has to become a simpler and more effective organisation if we are to deliver our plans to recover and grow our business,” says Steve Rowe, M&S CEO. “It is never easy to propose changes that impact on our people, but I believe that the proposals outlined today are absolutely necessary and will help us build a different type of M&S – one that can take bolder, pacier decisions, be more profitable and ultimately better serve our customers. We remain committed to investing in store staffing and improving our customer experience and therefore our store colleagues are not affected by this proposal.” 
 
This story first appeared on wwb-online.co.uk


 
 
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